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Shipping & Returns
Shipping Policy
At Silk and Silver Bliss, we take pride in our shipping policy. We ensure that your orders are carefully packaged and shipped using reliable methods. Our shipping costs are transparent and competitive, providing you with a seamless shopping experience.
Are you looking for the fastest delivery options for your products? Look no further than our shipping! We offer competitive rates and reliable delivery times to ensure your customers receive their orders as quickly as possible .
We prioritize straightforward language and transparency to build trust with our customers. Our goal is to ensure your loyalty and satisfaction with every purchase.
Customers are responsible for return shipping costs unless the item received was incorrect or defective. In such cases, Silk and Silver Bliss will cover the return shipping costs
Return & Exchange Policy
Our return policy at Silk and Silver Bliss is designed to make your shopping experience worry-free. If you have changed your mind about a purchase or are dissatisfied with a product, we have a straightforward refund or exchange policy in place. This is our commitment to building trust and confidence with our customers.
We accept returns within 7 days of receipt. Items must be unworn, unwashed, and in original packaging. Exchanges are accepted within 7 days. Please contact us to initiate an exchange.
Return Process: To return an item, please contact us at silkandsilverbliss@gmail.com or +1(484)252-1590 for a return authorization and shipping instructions.
Non-Returnable Items: Custom Products, any Jewelry are non-returnable and cannot be exchanged .
>>Items purchased during clearance or promotional sales are final sale and cannot be refunded.
We believe in offering a seamless and transparent experience, and our return and exchange policy is a reflection of that. Your satisfaction is our priority, and we aim to make your shopping experience with us as enjoyable as possible.
Refund Policy
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Eligibility for Refund
Clothing: Refunds are available for unworn, unwashed, and unaltered clothing items, including kids' fancy frocks, western wear, ladies' ready-to-wear sarees. The original tags must be intact.​
Jewelry: Refunds are available for unworn silver jewelry (rings, ear tops, neck chains, toe rings, bracelets) and one gram gold jewelry. The item must be in its original packaging, with no signs of wear or damage.
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Time Frame:
Refund requests must be initiated within 7 days of receiving the product.
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Refund Process:
Step 1: Contact our customer service via email at Silkandsilverbliss@gmail.com or by phone at +1(484)252-1590 with your order number and reason for the return.
Step 2: Upon approval, you will receive a return authorization and instructions on how to send the item back.
Step 3: Once we receive and inspect the returned item, you will be notified of the approval or rejection of your refund.
Step 4: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
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